Currently hiring an IT Help Desk Technician to provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
What You Will Do
Assist various East Coast offices both on-site and remotely (must be able to travel min of 25% of time)
Conduct server maintenance
Responsible for network updates
Set up new users /desktop/lap top/tablets & smart phones/android/printers/scanners, etc.
Physically assist various office move if needed
Setup and configure new computers/laptops for end users
Identifies, researches, and resolves IT issues
Conduct individual training sessions
Qualifications
2-5 years experience in an IT/Help desk role
Knowledge of commonly-used IT concepts, practices, and procedures